Privacy and Data Protection Policy
How your information is handled responsibly and transparently
Our Commitment to Your Privacy
We believe that clarity and trust matter. This policy explains how your information is collected, used, and protected with care when you visit or interact with jivonexovo.sbs.
Our approach is designed for maximum transparency, in compliance with South African privacy laws. We take your rights and preferences seriously at every step.
What We Collect and Why
We gather only what we need to offer clear, relevant responses—never more. Information is handled discreetly and always with your consent.
Information You Provide Directly
- Questions you submit through contact forms
- Feedback provided via email or calls
- Specific topics you select for discussion
- Optional demographic details, if shared
- Additional clarity requests you send
Information Collected Automatically
- Website usage details (pages visited)
- Device type, browser, and location region
- Time spent on our website
- Interactions with site features
- Cookie preferences and settings
How Collected Data Is Used
Data is used for clear communication, service improvement, and technical support—never for unrelated marketing.
- Responding to your specific questions
- Improving website clarity and usability
- Technical troubleshooting and maintenance
- Managing safety or fraud checks as needed
- Understanding which resources are most useful
- Responding to feedback and suggestions
- Fulfilling any legal or regulatory requirements
Our Promise: Your data will not be sold or used outside the reasons shared above. Consent, security, and transparency are central to our commitment.
When Data Is Shared
We never disclose your data unnecessarily. It is only shared with trusted partners for core functions—never for unrelated purposes.
Trusted Service Providers
Carefully selected third-party vendors assist in operating our site and maintaining technical support, under strict confidentiality.
Legal and Regulatory Requirements
We share information only if required by law or authorities.
Anonymous Statistics Use
General usage statistics are anonymised for site improvement and planning.
Your Rights and Choices
You may access, correct, or delete your personal data at any time. We also support data portability and the right to object to certain uses.
- You can request to view your collected data.
- You may ask us to correct inaccuracies.
- You can request deletion of your data.
- Your data can be provided on request.
- You can object to specific uses at any time.
- You can restrict how your data is used.
To exercise rights or raise privacy questions, contact us by email or phone. All requests are handled promptly and safely.
How We Keep Data Safe
We apply strict security standards and ongoing checks to protect your information.
Technical Safeguards
- Data encryption and secure storage
- Site access via secure protocols
- Frequent vulnerability audits
- Up-to-date malware and firewall protection
Organisational Practices
- Careful internal access management
- Regular staff privacy training
- Clear incident response policies
- Ongoing policy and compliance reviews
How Long Data Is Kept
We only keep data for as long as necessary for practical, legal, or support purposes. Retention periods are reviewed regularly.
- Kept to manage your site access
- Maintained only for service communication
- Stored for records and queries
- Handled if required by law
- Only used for site updates if you opt in
When data is no longer needed, it is deleted securely and promptly.
International Data Transfers
If information leaves South Africa for support purposes, strict privacy safeguards apply to protect your data.
- Transfer only with clear necessity
- Dependence on secure, vetted providers
- Adherence to international standards
- Regular risk review processes
Our Use of Cookies
Cookies are only used to ensure essential site functions and measure anonymous usage, respecting your stated preferences.
Types of Cookies Used
- Required for core site operation
- Help improve the way our website works
- Used for personalising user experience
- Support added features when enabled
You may update or withdraw cookie consent via browser settings at any time. This may affect site experience.
Changes to This Policy
If policy details change, we publish updates promptly on this page and inform you when necessary.
- Policy updates posted here
- Notice via email if significant
- Footer change indicator shows revision
- Old versions archived for review
By continuing to use this site, you agree to the current Privacy Policy version.
How To Contact Us
Contact us for privacy matters or to request your rights at any time.
Jivonexovo
Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27232352216
Email: content@jivonexovo.sbs
Last updated May 10, 2026
Effective from May 10, 2026